We accept Mastercard, Visa, and Visa Debit in-store and online.
Sponsorship: If you have a sponsored account set up please select this as your payment method upon checking out. All sponsorships must be set up through our sponsor specialist prior to making your purchase. For inquiries contact sponsorship@lethpolytech.ca
Please be aware that student loans are not sponsorships and that they are handled differently - for example, books and supplies cannot be charged to student loans while they may be a part of a sponsorship agreement.
PRICES ARE SUBJECT TO CHANGE
Shipping Policies
The Lethbridge Polytechnic Bookstore offers competitive shipping rates via Canada Post or FedEx. All shipments are professionally packed to ensure the safety of your items. Average time for processing is 2-3 business days. Delivery time may be extended during rush periods, August & September as well as December & January, due to the high volume of orders.
To have orders shipped to a PO Box, Apartment, or RR address, web services will use Canada Post for shipping. Should you wish to not have Canada Post used please provide alternate street address that FedEx can deliver to.
For International Online Orders:
International orders must be paid in Canadian Dollars, and will be charged appropriate shipping & handling fees. Duties & taxes, as well as any other charges beyond our control may be assessed in the destination country, and are the responsibility of the recipient. Delivery quotes of 10 to 14 business days for International Online Orders are an approximation and do not include possible delays for customs.
Return Policy
Course Materials
Textbooks may be returned up until the end of the month of the semester start and within 45 days of initial purchase. FALL TERM - Returns are available until the end of September WINTER TERM - Returns are available until the end of January SPRING/SUMMER TERM - Returns are available until the end of May NOTE: Apprenticeship returns will align with section start dates as these differ from regular terms.
Customers should check the condition of their books and merchandise at the time of purchase. The Bookstore is not responsible for the condition of merchandise once it has been purchased.
All returns are at the discretion of the Bookstore Manager.
All returns and exchanges may be subject to a restocking fee.
General Merchandise
Clothing and Giftware may be returned or exchanged within 2 weeks after the initial purchase.
Clothing must not be worn or washed and must have the original tag attached.
Giftware must be unused and include the original packaging.
All returns are at the discretion of the Bookstore Manager.
All returns and exchanges may be subject to a restocking fee.
Final Sale
Coursepacks are non-refundable even if the course is dropped. A coursepack may be exchanged if Bookstore staff are satisfied that the coursepack was incorrectly purchased for the wrong course.
Shrink-wrapped textbooks or books containing CD's or software are non-returnable if opened. (This policy has been set by the publishers, and must be adhered to by the Bookstore.)
Special Orders or Custom Items such as PCP Uniforms
Clearance or any items marked "final sale".
Calculators, and electronic goods if the packaging has been opened or tampered with in any way.
Medical instruments, garments or supplies, dissecting kits, lab coats, safety goggles, ear buds, cannot be returned because of health regulations.
Please include a copy of your confirmation email, and return authorization number. Refunds may be delayed if the return cannot be identified.
Return shipping expenses may or may not apply. The bookstore is not responsible or liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s). Retain your tracking information until your refund is issued
Lethbridge Polytechnic Bookstore
3000 Polytechnic Drive S
Lethbridge, Alberta
T1K 1L6
